Healthwatch Westmorland and Furness is an independent, community-based organisation dedicated to ensuring that health and social care services meet people’s needs.

Backed by national support from Healthwatch England and the Government, we amplify your voice to make services better, more accessible and patient focused.

We are here to:

• Listen: Collect feedback on health and social care services from residents across Westmorland and Furness
• Advocate: Represent your views to health and care decision-makers
• Inform: Help people navigate health and care options and understand their rights
• Challenge: Hold providers accountable when services fall short and celebrate when they exceed expectations

We welcome all feedback — the good, the bad and everything in between. Your experiences help shape services now and into the future.

Our mission

We work to make sure the health and social care needs of people in Westmorland and Furness are:

• Heard, understood and acted upon
• Influenced by your feedback
• Delivered to the highest standards

Our vision

We aim to:

• Listen to the experiences of all residents, especially the most vulnerable
• Influence decision-makers to improve and future-proof services
• Empower people to make informed choices about their care
• Collaborate with local and national networks to drive meaningful change

Our values

Our work is guided by these principles:

• Transparency: Open and honest communication with the community
• Inclusivity: Representing all ages, needs and backgrounds
• Independence: Acting on behalf of the public without bias
• Collaboration: Working with others to achieve shared goals
• Credibility: Backing actions with facts and reliable data
• Respect: Treating everyone with dignity and fairness
• Healthwatch Westmorland and Furness are here to listen

You can help make a difference.

Share your feedback of health and social care with us to help shape future services.

Whether you’ve had a positive experience or faced challenges, every voice counts. Get in touch today via the Visit Site button below and make your voice heard.